Polynesian Spa

Hot Mineral Bathing & Spa Therapies

The perfect way to take time out to relax and unwind after a day of sights and activities! Visitors can enjoy a wonderful fusion of relaxing hot mineral spring bathing, sumptuous spa therapies and picturesque lake views. Thermal bathing is offered in 26 pools in four areas:

  • Deluxe Lake Spa
  • Adults-only Adult Pools & Priest Spa
  • Private Pools
  • Family Spa 

To completely unwind, the Lake Spa Retreat offers relaxing spa therapies. A gift store and a café complement the spa theme. Polynesian Spa has a history of 130 years of hot mineral bathing on site and on-going redevelopments underline the spas commitment to providing a world class spa facility.

Polynesian Spa has repeatedly been voted a World Top Ten Spa by the UK Condé Nast Traveller, 2004 – 2007, 2009 & 2011. A must do for any itinerary!


  • Situated on the edge of the CBD at the Lake end of Hinemoa Street.


Adult Pools & Priest Spa bathing Just for adults, this popular area offers seven hot mineral pools with views of Lake Rotorua.
The pools are fed with hot mineral spring water from two different springs! Three cascading, marble-lined pools (38 to 39ËšC), feature alkaline water. The smooth terraced walls provide a popular resting spot for bathers! The large deeper alkaline pool (38ËšC) is an excellent place to stretch out for some light activity. The three Priest Spa pools (39 to 42ËšC), offer special thermal bathing in acidic water from the Radium hot spring, long renowned for its therapeutic properties. Spacious changing rooms are provided and a choice of storage tubs and pay-lockers are available for your belongings and valuables.
Deluxe Lake Spa bathing Overlooking Lake Rotorua, the Lake Spa is Polynesian Spa’s deluxe hot mineral bathing and relaxation area. Enjoy tranquil bathing and lake views in four shallow alkaline rock pools, each with different temperatures (36˚C to 42˚C). Here you are surrounded by revitalizing native New Zealand flora, natural rocks, the sound of two waterfalls and a grotto. The pools are filled with soothing alkaline mineral water leaving your skin soft and supple. A large relaxation lounge overlooks Lake Rotorua, where refreshments are available. As a Lake Spa guest, you are welcome to move from the pools to the lounge and return to bathe in the Lake Spa pools as you wish. Other amenities include well-appointed changing facilities with towels, lockers, soap, shampoo and hairdryers provided.
Children (5-14 years): $15.50
Family Spa Family fun and enjoyment beckons in this most energetic pool area! A large freshwater chlorinated pool (33˚C) provides a toddler’s section and a small hydro slide for a splashing good time. The larger, deeper section of the pool encourages family frivolity and light fitness activity. Two hot mineral pools (37˚C and 40˚C) overlook the large freshwater pool. The pools are filled with soothing alkaline mineral water leaving your skin soft and supple. Spacious changing rooms are provided and a choice of storage tubs and pay-lockers are available for your belongings and valuables. Baby swimmers and goggles are available for purchase from the Spa Essentials Store. The Family Spa is fully lifeguarded at all times for your safety. The Family Spa - a fun place to be!
Children (5-14years): $6.50
Adults: $14.50
Lake Spa Retreat Spa Therapies Set amid native flora, the Lake Spa Retreat is an inviting relaxation haven and provides an array of enticing spa therapies. Here you can take time out to completely relax and unwind. Indoor lake-view relaxation areas are offered, and include a large relaxation area where refreshments are available. Robes are provided, and well-appointed changing facilities include towels, lockers, soap, shampoo and hairdryers. Spa therapies are available in ten spa therapy rooms – 3 hydro spa therapy rooms and seven further rooms with views of Lake Rotorua or native flora courtyard. Two brand NEW dual spa therapy rooms offer time out with your partner or friend. All spa therapies include deluxe Lake Spa bathing prior and post the therapy. Choose from an enticing array of spa therapies, bookings are essential and subject to availability. Book your spa therapy now.
Private Pools Relax in the privacy of one of 13 hot mineral rock pools, four with views of Lake Rotorua.
Four deluxe pools (38.5ËšC) offer panoramic views over Lake Rotorua, and nine further standard pools (38.5ËšC) provide quiet seclusion. The pools are filled with soothing alkaline mineral water leaving your skin soft and supple. Bathing is on a first arrive - first bathe basis, with a comfortable waiting lounge provided should a pool not be immediately available. Pools are available for 30 minutes hire for a minimum of two adults. Conveniently, each pool has a heated changing room and a shower. Your own space in a special place - savour this private thermal experience.
Children (5-14 years): $6.50
Hot Springs Cafe In indoor and outdoor settings, the licensed Hot Springs Café provides healthy snacks and refreshments. Menu items include toasted sandwiches, paninis, seasonal salad and soup, slices and freshly-baked muffins and scones. Vegetarian, gluten and dairy free options are available. Relax and refresh after bathing with a range of cold drinks, freshly squeezed juices, fruit smoothies, great coffee, beer and wine or famous New Zealand ice-cream.
FREE wireless internet is available with any cafe purchase.
Spa Essentials Store The Spa Essentials gift shop offers one of the most comprehensive ranges of spa related body and skin care products in New Zealand. Long after you have left the relaxing hot mineral bathing and spa therapy experience of Polynesian Spa, you can recreate a little of this atmosphere in your own private sanctuary at home. Spa accessories such as a huge selection of stylish swimwear and ultra-soft bath robes are available year round. Here you will find the largest selection of swimwear in town with so many different styles, shapes and sizes (6-22)! Comprehensive ranges of spa body and skin care products to promote overall health, pampering and well-being are available for women, men and babies. Many ranges are made in New Zealand and include natural New Zealand ingredients such as Rotorua thermal mud, Manuka honey and botanical extracts.
Gift wrapping is complementary for all products!